Our ship options and costs are constantly changing due to covid 19. Please see shipping options on our checkout foliate. We will go back to our criterion ship options once shipping carriers stabilizes their shipping fees & options. Due to the cause, for now, we are not using ems or international publicize mail servicing for safe and fast shipping.
The shipping monetary value is automatically calculated from the warehouse to the destination area. Every order is normally shipped out within 1-5 days from the time of receiving the order. If a ship delay occurs, we inform customers of the issue within 72 hours.
* * CUSTOMS * * ( IMPORTANT )
Customers have to check each countries customs regulation and the restrict value by themselves.
Customers who wish to purchase more than the limit custom rate, we hard recommend you place two break orders to avoid customs issues.
For the detail about return & refund, please note that our detail return & refund policy
Only for Defected and Incorrect item.
For those cases, please drop us an electronic mail here with the following details :
1. Your holy order numeral
2. The matter of the issue ( e.g. incorrect/defective token )
3. The serial number found on the product tag or intersection packaging
4. Pictures or videos, whichever applicable
Exchange is ca n’t be allowed for all products that we are selling in our shop. But customers can return it and reorder.
We recommend returning your original detail for a refund and placing a newly order for a different product.
We prohibit the rejoinder for hybridization margin sales. But for some limited cases, we will consider accepting returning the token and the product must be in its master promotion and unused. If the customer opened or used the product, we do not accept the return request from the customer.
guarantee that the refund details given are correct and dispatch. Customers are required to pay the embark costs for the return and exchange ( including cross-border ship charges ).
* * NOTE * *
1. guarantee that the refund details given are decline and complete. Customers are required to pay the ship costs for the return and commute ( including cross-border embark charges ). After we receive and cautiously check the revert intersection, we will refund the measure by on-line memory citation.
2. Please note that due to final clearance, hygiene concerns, and suppliers ‘ requests, certain items and brands are non-exchangeable, non-returnable, and non-refundable.
charitable double check that the items you wish to return do not fall under this list.
Beauty products / Earrings / e-Gift cards / Handkerchiefs / Hosiery / Lingerie ( including women ‘s shapewear and body shapers ) / Underpants / Socks / Swimwear / Toiletries / Headphones and earphones
As the list is non-exhaustive and may vary from clock to prison term.