POLICY
Customers who bought items from ShopSM at regular price can apply for return/exchange up to thirty ( 30 ) days from the date when the order is received, where day one is the receiving/collection go steady. interim, items bought during sale events, at markdown price, or using Vouchers can apply for return/exchange up to seven ( 7 ) days from the date when the order is received/collected .
valid reasons for return and exchange include the following :

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Be sure that all items to be returned are still in their original promotion, with complete accessories and attach price tag .
Please note that return/exchange of confidant dress or items considered as broadly hygienic in nature ( for example, underwear, socks, stockings, earrings, etc. ) will not be accepted at any of our branches for any rationality. For consumable items, only sealed or unused can be requested for return/exchange .
All returns have to be initially processed through the ShopSM web site and completed in any of THE SM STORE branches nationally .
PROCESS

  • footprint 1 :

    Log in to ShopSM and navigate to My Account > My Orders. Identify the order phone number where item/s for return/exchange is associated .

  • footprint 2 : Click My Returns under your My score. You will be asked to fill in your order issue and e-mail address .
  • step 3 : choose from the drop-down menu the number of items you want to return .
  • footprint 4 : add the reason for render from the drop-down menu. Add the description of the items to be returned, equally well as your prefer branch to return the item/s to. Upload a numeral up to 6 images to support your request .
  • footfall 5 : choice refund to store accredit .
  • step 6 : choose which store you want to return your item. For nowadays, you can return the detail to the nearest The SM Store .
  • step 7 : Please wait for a confirmation electronic mail from ShopSM within 48 hours if your render request has been approved.
  • step 8 : once approved, head over to the designated The SM Store to return your item. Please wear ’ metric ton forget to bring the transaction acknowledge .

Selected item/s for rally may be of the like or higher respect as the original detail being returned. The price difference of item/s with higher rate than the original item must be paid. Customer waives any surfeit amount if detail chosen for exchange has lower value than the original item .

source : https://usakairali.com
Category : Make up

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