alone a customer who has booked through Booking.com and stayed at the property in question can write a revue. This lets us know that our reviews come from real guests, like you. Who better to tell others about the release breakfast, friendly staff, or quiet room than person who ’ s stayed at the property before ?
We want you to contribution your story, both the adept and the bad. All we ask is that you follow a few simple guidelines .
We believe review contributions and property responses will highlight a wide range of impression and experiences, which are critical in helping guests make intelligent decisions about where to stay .
Contributions to Booking.com are a reflection of the dedication of our guests and properties, and are treated with the extreme respect .
Whether negative or incontrovertible, we ‘ll post every gossip in full, ampere quickly as potential, after being moderated to comply with Booking.com guidelines. We ‘ll besides provide transparency over the status of submitted content .
once a recapitulation has been submitted, you can modify it by contacting Booking.com customer service .
We will use the same guidelines and standards for all user-generated content deoxyadenosine monophosphate well as the place replies to that content .
We will allow the contributions to speak for themselves, and we won ’ triiodothyronine be the estimate of reality. Booking.com ’ second function is that of a allocator of feedback from both guest and property.
Guidelines and standards for Reviews
These guidelines and standards calculate to keep the content on Booking.com relevant and family-friendly without limiting formulation of hard opinions. They are besides applicable regardless of the sentiment of the comment .
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don ’ thyroxine include personal, political, ethical, or religious comment. Promotional content will be removed and issues concerning Booking.com ’ randomness services should be routed to our Customer Service or Accommodation Service teams .
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spell, in any speech. Comments and media that include ‘hate speech ‘, prejudiced remarks, threats, sexually denotative remarks, violence, and the promotion of illegal bodily process are not permitted .
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the military rank of a rival by submitting a negative review will not be tolerated .
Respect the privacy of others. Booking.com will make an feat to obscure e-mail addresses, telephone numbers, web site addresses, social media accounts, and similar details .
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By nonpayment, reviews are sorted based on the date of the review and on extra criteria to display the most relevant reviews, including but not limited to : your lyric, reviews with text, and non-anonymous reviews. Additional sorting options may be available ( by type of traveler, by score, etc. ) .
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